Workplace learning in the tourism industry
Aviation, Travel and Tourism Industry Training Organisation
The Aviation, Travel and Tourism ITO (ATTTO) facilitates workplace learning for trainees in employment in the tourism industry. ATTTO offers:
- Industry Training (including training entitlements)
- Modern Apprenticeships (including training entitlements)
- Accelerated Assessment Programme
- Advice on customised training programmes
- Benchmarking of in-house training towards national qualifications
- Facilitation of on job assessment and off job training
- Short Certificates to address needs of seasonal workers
- Assessor training programmes
- Resources to support training (e.g. workbooks, videos, computer based learning packages)
- Tourism Training Council
- Establishment and review of industry qualifications and standards
- Oversight of industry skills resource forecasting and planning
- Training provider support and policy
Tourism Industry Association New Zealand
The Tourism Industry Association New Zealand (TIANZ) is involved in a number of initiatives to improve skill levels and performance in their industry, such as:
- Roadshows & Seminars: cover a wide range of topics, both specific to the industry and generic, e.g. dealing with legislative and compliance requirements
- National Tourism Conference: a key forum for addressing industry-wide issues
- Tourism Industry Standards: TIANZ has developed standards for a whole range of issues in the industry
- Business Development CD-ROM: provides advice and guidance to members on good business practice, including information on training & staff development
- Newsletters: keeping members up to date with industry happenings
Service and Food Workers Union
The Service and Food Workers Union (SFWU) is the key trade union looking after the training and career interests of its members working in the tourism industry. SFWU involves its members in the development and review of ATTTO qualifications.
